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              Store Locator

              We're Here To Help


              Due to Covid-19, we are experiencing high volumes of customer service requests and are operating with limited staff. Our response times are much longer than normal, so please accept our apologies. We really appreciate your patience.

              Help us help you! Please use the lnk below to submit your customer service request to us. This will help us triage and route your request to the right staff, and help us get back to you more quickly.


              Customer Service / Ordering Help

              Temporarily Reduced Hours:
              Monday-Friday, 7:00am - 7:00pm CST
              Saturdays, 8:00am - 12:00pm CST

              Live Chat
              Chat Live with one of our friendly customer service reps.

              CALL: 1-800-279-4441
              Give us a call, our trained support staff will be happy to help you.

              EMAIL: customercare@rockler.com
              Please allow 2 to 3 days for a response due to Covid-19.

              FAX: 1-800-865-1229

              Product Questions

              Monday-Friday, 8:00am - 6:00pm CST

              Live Chat
              Chat live with one of our product advisors while you browse our site.

              CALL: 1-800-260-9663
              Our product advisors are also available directly by phone.

              EMAIL: support@rockler.com
              Please allow 2 to 3 days for a response due to Covid-19.

              FAX: 1-800-865-1229

              Store Information

              Store Locator
              Use our website to find the hours and directions for the store nearest you.

              CALL: 1-877-ROCKLER (1-877-762-5537)
              Call to find the store nearest you.

              Donation Requests

              Donation Request Form

              Other Information

              Customer Care

              CALL: 1-800-376-7856

              Order Tracking
              You may track your order online, call us at 1-800-279-4441, live chat or email us.

              FAQ - Frequently Asked Questions
              Check here first for answers to the most commonly asked questions about ordering from Rockler.

              EMAIL: info@rockler.com
              Corporate questions or inquiries.

              EMAIL: webmaster@rockler.com
              To give feedback or report an issue with our website.

              Physical Address:
              Rockler Woodworking and Hardware
              4365 Willow Drive
              Medina, MN 55340